Privacy Policy

1. Who we are

This Privacy Policy explains how information is collected, used and protected when you visit the Slimqa Slim Coffee Booster website (the "Site") or contact us about Slimqa products. The Site is operated by the Slimqa promotional team and product questions, order support and privacy requests are handled by our team on behalf of Nutrafame.

Orders placed through the "Order Now" button on this Site are processed on our official fulfilment partner's secure checkout page (selffiter.com). That checkout has its own privacy practices covering payment details, which are collected there and never pass through this Site.

2. Information we collect

We keep data collection to the minimum needed to run the Site and answer your messages. Depending on how you use the Site, this may include:

• Contact details you give us voluntarily — for example your name, email address, Telegram username or WhatsApp number when you message us.
• Basic usage data such as pages visited, approximate region, browser type and device type, collected in aggregate to understand how the Site is used.
• Any information you choose to include in a question, review or complaint sent to us by email, Telegram or WhatsApp.

3. How we use your information

We use the information we collect to respond to your enquiries, provide product and order support, improve the Site's content and performance, and comply with applicable legal obligations. We do not sell your personal information, and we do not use your contact details for unrelated marketing without your consent.

4. Cookies and analytics

The Site may use essential cookies and privacy-respecting analytics to measure traffic and improve the experience. These tools do not identify you personally. You can block or delete cookies through your browser settings at any time; the Site will continue to work, though some aggregate statistics may be unavailable to us.

5. Third-party services

The Site links to third-party services that operate under their own privacy policies, including:

• Our fulfilment partner's checkout (selffiter.com), which processes orders and payments.
• Telegram and WhatsApp, if you choose to contact us through those platforms.
• Your email provider, if you choose to contact us by email.

6. Data retention and security

We retain enquiry-related correspondence only as long as needed to resolve it and to meet legal or accounting obligations, after which it is deleted. We apply reasonable technical and organisational safeguards to protect the limited data we hold against loss, misuse and unauthorised access. No method of transmission over the internet is perfectly secure, so we cannot guarantee absolute security.

7. Your rights

Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, to object to or restrict certain processing, and to lodge a complaint with your local data-protection authority. To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe.

8. Children's privacy

Slimqa is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has contacted us, let us know and we will delete the information promptly.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in the Site or in applicable law. The "last updated" date at the top of this page always shows the current version, and continued use of the Site after an update means you accept the revised policy.